Frequently Asked Questions

What is the refund policy for a 1-month subscription?

If you are not satisfied with your 1-month subscription, you can request a refund within 7 days of your purchase. Please contact our support team to initiate the refund process.

What is the refund policy for a 12-month subscription?

If you are not satisfied with your 12-month subscription, you can request a refund within 30 days of your purchase. Please reach out to our support team to start the refund process.

To request a refund, please contact our support team by filling out this refund form. Provide your subscription details, and no questions will be asked for the refund. Our team will review your request and process the refund within 2 hours.

Our IPTV service provides access to a wide variety of channels, including:

1. UK Channels:

2. All major UK channels, including BBC, ITV, Channel 4, Channel 5, and more.
3. Premium sports channels like Sky Sports, BT Sport, and others.
4. Entertainment channels, including Sky Atlantic, Sky One, and more.
5. News channels such as BBC News, Sky News, and others.
6. Kids channels include CBeebies, CBBC, and more.

International Channels:

• 1. Over 25,000 + channels from around the world.
  2. Popular channels from the USA, Canada, Europe, Asia, and more.
  3. International sports channels covering a wide range of sports.
  4. Global entertainment channels featuring movies, TV shows, and music.
  5. News channels from various countries to keep you informed globally.

Our extensive channel list ensures there’s something for everyone, with high-quality 4K streaming and a wide range of content to choose from.

Your IPTV subscription includes access to a vast library of movies and series, featuring:

• Latest Hollywood releases and blockbuster hits.
• Classic films and cult favourites.
• Popular TV series with complete seasons.
• New episodes of trending shows.
• Content from various genres including drama, comedy, action, thriller, sci-fi, horror, and more.

Do I need to pay extra to watch movies and series on IPTV?

No, access to our extensive library of movies and series is included in your IPTV subscription. There are no additional costs.

How frequently is the movie and series library updated?

Our movie and series library is regularly updated to include the latest releases, new episodes, and trending titles. We aim to provide fresh and current content for our subscribers.

Can I watch movies and series in HD or 4K quality?

Yes, many of our movies and series are available in high definition (HD) and some titles are available in Ultra HD (4K), offering you the best viewing experience.

Are subtitles available for movies and series?

Yes, many of our movies and series come with subtitle options in multiple languages. You can easily enable subtitles through the settings on your device.

Can I watch movies and series on multiple devices?

Yes, you can watch movies and series on multiple devices, including smart TVs, computers, tablets, and smartphones. This flexibility allows you to enjoy your favourite content wherever you are.

Is it possible to download movies or series for offline viewing?

Currently, our IPTV service is designed for streaming only, and offline downloads are not available. You can stream content as long as you have an internet connection.

What should I do if I experience buffering or playback issues while watching movies or series?

If you experience buffering or playback issues, ensure your internet connection is stable and has sufficient bandwidth. If problems persist, please contact our support team for assistance.

Can I request specific movies or series to be added to the library?

Yes, we value your suggestions. Please contact our support team with your requests, and we will do our best to add the requested content to our library.

Are parental controls available for movies and series?

Yes, we offer parental control features that allow you to restrict access to certain movies and series based on content ratings, ensuring a safe viewing experience for your family.

No, there are no hidden fees. The price you see for our IPTV subscriptions is the final price you will pay. We believe in transparency and honesty with our customers, so you can rest assured that there will be no unexpected charges.