Please read everything before submitting your refund request.

Hi there! We are really happy that you have found IPTV UK. Aim to ensure you enjoy yourself to the fullest when viewing your favorite TV series and films. We acknowledge that things sometimes go differently than planned. Please read our refund and returns policy. How we can help before submitting your refund request. If you decide to seek a refund, we are dedicated to helping you get your money back.

Here’s What You Need to Know:

  1. Tell Us What’s Wrong: Are you considering a refund? Tell us why, please. Your opinions are really important to us. It aids in our comprehension of our areas of improvement and how to serve everyone better.
  2. Do you have technical problems? Call us if you’re having technical issues, such as difficulty connecting, before requesting a refund. Many problems have simple fixes, and our helpful support staff is there to guide you through any necessary procedures to get everything up and running.
  3. Do You Want More Content? For easier surfing, the majority of the content on our service is in English. However, we’re willing to listen if you’re searching for particular programs or channels from other nations or in different languages. Please send your requests to cs@hdsmooth.com, and we will try to include them in our library.
  4. Is the Stream Freezing? Don’t worry if you’re experiencing pauses or buffering. Kindly submit a message to us. Your VPN and DNS settings are often the source of the problem. We can also assist in resolving that!
  5. Extra Connections, Just for You: We can provide additional connections on various servers if something goes wrong. Up to three active connections (on completely different servers!) are possible. Please feel free to message us!

Refund and Returns Policy:

  • Do you have a 1 or 3-month subscription? Within seven days following the date of purchase, you may request a refund.
  • Or a 6-month subscription was given to you. After your purchase, you have 14 days to request a refund.
  • Select an annual plan. A 30-day refund policy is in place.

After reading over our solutions, it’s acceptable if you still think our service differs from what you were looking for! Complete the refund request form below as soon as possible. Verify that the information you supply is accurate. We’ll review your request right away, and if everything checks up, we’ll process your refund within a few hours. (1–5 hours)

Please Note: We guarantee you won’t discover a service that compares to ours. We welcome your suggestions for new movies and channels and provide free server changes during outages. Our goal is to provide you with the greatest possible streaming experience!

Submit Your refund request

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